Your Privacy Matters
JM Jungle Safaris processes personal information responsibly when you request, plan, or book an Uganda safari. This policy explains what we collect, why we use it, and the choices available to you.
1. Who We Are
JM Jungle Safaris is the trading name presented on this website. Our operating contact is Kampala, Uganda. For privacy questions, contact privacy@jmjunglesafaris.com or call +256 700 894 321.
Any registered-company, licensing, or tax details should be confirmed with us before relying on this policy for a formal contract.
2. Information We Collect
- Journey inquiries: name, email, phone number, travel dates, party size, interests, budget, and accommodation preferences.
- Booking details: passport or traveler information only when needed to arrange permits, flights, accommodation, or other requested services.
- Communications: messages, itinerary feedback, dietary or accessibility requests, and records of support conversations.
- Technical data: secure-session data, browser information, approximate usage data, and cookie-consent choices.
3. Why We Use Your Information
| Purpose | Examples |
|---|---|
| Plan your journey | Prepare an itinerary, quote, and follow-up within the requested timeframe. |
| Deliver travel services | Arrange permits, guides, lodges, transfers, flights, and activities. |
| Payments and records | Process authorized payments through the selected payment provider and maintain required business records. |
| Security and improvement | Protect forms and sessions, prevent abuse, and improve the website where analytics consent is provided. |
4. Sharing and International Travel Partners
We do not sell your personal information. We share only the information needed to deliver the services you request with relevant guides, lodges, transport providers, permit authorities, payment providers, insurers, or professional advisers. Travel arrangements may involve providers in Uganda and other countries; we use reasonable safeguards and disclose material requirements during planning.
5. Retention and Security
We keep inquiry and booking information only as long as needed to provide services, resolve disputes, meet accounting or legal obligations, and maintain necessary business records. We use access controls, secure sessions, and reputable payment processors, but no online transmission can be guaranteed completely risk-free.
6. Your Choices and Rights
Depending on applicable law, you may request access, correction, deletion, restriction, portability, or objection to certain processing, and withdraw consent where processing is based on consent. Contact privacy@jmjunglesafaris.com. You may also complain to the data-protection authority responsible for your location.